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September 17, 2025PROFESSIONAL HEALTH JOURNALOpen Access

The Analysis of Patient Satisfaction with Services at Genteng Regional Public Hospital

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Authors

DRDian RoshantiBYBetty Erda YoelianitaWWWahyu Adri Wirawati

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Overview

Quantitative descriptive analysis revealed 96.911% satisfaction among patients, indicating strong service quality.

Key Points

  • Patient satisfaction at Genteng Regional Hospital reached 96.911%, indicating high levels of satisfaction and quality care.
  • Key satisfaction elements included service requirements and procedures, both rated with high quality values around 98%.
  • This research employed a quantitative descriptive method, with a sample of 150 patients selected through simple random sampling.
  • The findings highlight the importance of periodic satisfaction surveys to maintain high standards of service in healthcare.

Cite This Study

Roshanti et al. (2025) studied this question.

synapsesocial.com/papers/68d42f69713b0b5dfea70e36https://doi.org/10.54832/phj.v7i2.1225
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