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September 10, 2025

Quality Of Health Services With Outpatient Satisfaction Level

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Authors

RFRaden Roro Karina FitriaSSSri SudarsihMRMohammad Qais Rezvani

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Overview

Correlation analysis reveals a relationship between quality of health services and outpatient satisfaction, suggesting improvements are needed.

Key Points

  • A significant relationship exists between quality of health services and patient satisfaction.
  • 84.1% of outpatient respondents rated service quality as sufficient, with 56.8% expressing satisfaction.
  • The study employed correlation analysis with a cross-sectional approach involving 44 outpatients.
  • Enhancing service quality may lead to higher patient satisfaction and contributes positively to patient outcomes.

Cite This Study

Fitria et al. (2025) studied this question.

synapsesocial.com/papers/68c23cf6b210217d6478b35dhttps://doi.org/10.58723/jnmi.v1i1.5
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  5. 5The Relationship Between Service Quality and Outpatient Repeat Visit Interest at the Integrated Service Unit of Adi Husada Kapasari Hospital2025