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October 13, 2025PROMOTOROpen Access

Analysis of the Influence of Service Quality at Patient Registration Sites on Patient Satisfaction at the Singosari Health Center

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Authors

ARAchmad Jaelani RusdiFIFita Rusdian IkawatiTKTyas Kusumaningrum

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Overview

Quantitative analysis reveals significant connections between service quality and patient satisfaction.

Key Points

  • There is a significant relationship between service quality at patient registration and patient satisfaction.
  • A p-value of 0.000 from the Spearman Rank Test indicates a strong link between the two variables.
  • This quantitative study utilized an observational analytical approach with a cross-sectional design.
  • Improving service quality dimensions can enhance overall patient satisfaction at the health center.

Cite This Study

Rusdi et al. (2025) studied this question.

synapsesocial.com/papers/68ec51df42911f61ef8b2044https://doi.org/10.32832/pro.v8i5.1394
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