Effect of Quality of Health Services and Facilities on Patient Satisfaction at Mulyoharjo Health Center, Pemalang Regency

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Observational analysis reveals significant improvement in patient satisfaction through better service quality and healthcare facilities.

Patient satisfaction increased with improved service quality and facility availability at the health center, indicating a positive relationship.
The F-test yielded a value of 200.767, well above the threshold of 3.09, confirming significant model fit for patient satisfaction.
Multiple linear regression and TCR methods indicated that 80.1% of satisfaction variance is accounted for by service quality and facilities presence.
Findings underline the importance of enhancing healthcare services and facilities for better patient experiences and satisfaction.

Muhammad et al. (2025) studied this question.

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View Full Paper

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Authors

Observational analysis reveals significant improvement in patient satisfaction through better service quality and healthcare facilities.

Patient satisfaction increased with improved service quality and facility availability at the health center, indicating a positive relationship.
The F-test yielded a value of 200.767, well above the threshold of 3.09, confirming significant model fit for patient satisfaction.
Multiple linear regression and TCR methods indicated that 80.1% of satisfaction variance is accounted for by service quality and facilities presence.
Findings underline the importance of enhancing healthcare services and facilities for better patient experiences and satisfaction.

Muhammad et al. (2025) studied this question.

View Full Paper

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Bookmark