September 25, 2025

The Mediating Role of Job Satisfaction in the Relationship between Organizational Culture and Employees’ Commitment: The Case of Civil Service Organizations in Selected Cities of Ethiopia

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Job satisfaction significantly influences employees' commitment in civil service organizations across selected cities.
Descriptive results showed organizational culture at a moderate level with emphasis on customer orientation.
Survey data from 400 employees revealed that job satisfaction positively correlates with higher job grades.
Moderate levels of job satisfaction and affective commitment were noted, highlighting emotional attachment to organizations.

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Descriptive analysis indicates job satisfaction mediates organizational culture’s impact on employees' commitment in civil services.

Terefe Zeleke Abebe (2021) studied this question.

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