August 8, 2025Journal of Social Work and Science Education

The Mediating Role of Job Satisfaction in Linking Organizational Culture and Self-Efficacy to Organizational Citizenship Behavior: A Study of Nurses in RSI Garam Kalianget Sumenep

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Authors

ISImam SanusiState University of Malang HPHeri PratiktoState University of Malang SSSopiah SopiahState University of Malang

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Implication

Quantitative analysis shows job satisfaction mediates the effect of organizational culture and self-efficacy on organizational citizenship behavior among nurses, suggesting a path to improve service quality.

Key Points

Job satisfaction significantly mediates the relationship between organizational culture and organizational citizenship behavior, enhancing employee effectiveness.
Quantitative research involving 114 nurses revealed that both organizational culture and self-efficacy positively affect job satisfaction and citizenship behavior.
Assessment used SEM-PLS for data analysis, reflecting a modern approach to understanding employee dynamics in healthcare settings.
Results highlight the importance of job satisfaction in improving voluntary employee behavior and overall service quality in hospitals.

Cite This Study

Sanusi et al. (2025) studied this question.

synapsesocial.com/papers/68af78207567bf4f94ff025f https://doi.org/10.52690/jswse.v6i3.1259

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The Mediating Role of Job Satisfaction in Linking Organizational Culture and Self-Efficacy to Organizational Citizenship Behavior: A Study of Nurses in RSI Garam Kalianget Sumenep

Discussion

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Implication

Key Points

Cite This Study

The Mediating Role of Job Satisfaction in Linking Organizational Culture and Self-Efficacy to Organizational Citizenship Behavior: A Study of Nurses in RSI Garam Kalianget Sumenep

Discussion

Member takes

Implication

Key Points

Cite This Study

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