June 29, 2025Jurnal Pallangga Praja (JPP)

Integration of Technology In Public Services As An Effort to Enhance Government Organizational Resilience In Indonesia

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Authors

RSRudi SalamState University of Makassar AAAsmar AsmarUniversity of Bangka Belitung SRSovia Rosalin

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Implication

This qualitative analysis reveals that technology integration enhances organizational resilience in public services, highlighting challenges in implementation.

Key Points

Organizational resilience improves with technology integration in Indonesia's public sector, enabling better service delivery.
Implementing electronic-based government systems (SPBE) has resulted in enhanced decision-making and collaboration, particularly during crises.
Qualitative analysis utilized case studies and in-depth interviews to explore technology's role in government resilience.
Significant barriers include digital infrastructure gaps and inconsistent digital literacy among public servants.

Cite This Study

Salam et al. (2025) studied this question.

synapsesocial.com/papers/68af7dfe7567bf4f94ff55e6 https://doi.org/10.61076/jpp.v7i1.5381

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Implication

This qualitative analysis reveals that technology integration enhances organizational resilience in public services, highlighting challenges in implementation.

Integration of Technology In Public Services As An Effort to Enhance Government Organizational Resilience In Indonesia

Discussion

Member takes

Implication

Key Points

Cite This Study

Integration of Technology In Public Services As An Effort to Enhance Government Organizational Resilience In Indonesia

Discussion

Member takes

Implication

Key Points

Cite This Study

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Also Consider