Synapse
⌘+K
Synapse
PulseExploreClubsResearchersJournals
Instagram
HomeClubsExplore
November 8, 2025International Journal of Law and SocietyOpen Access

Digital Transformation in Public Services

View Full Paper
Ask AI
Bookmark
Share

Authors

SSSyafarudin SyafarudinAHAbd Haris

Discussion

Loading...

Member takes

Overview

Analysis reveals e-government improves service quality and citizen engagement in Indonesia, indicating progress amid challenges.

Key Points

  • Digital transformation improves citizen engagement and service quality in Indonesia's public services.
  • Notable advancements include digital identity systems and online business platforms shown to reduce corruption.
  • Analysis of e-government initiatives through systematic review highlights digital literacy and capacity building needs.
  • Success relies on collaborative partnerships and legal frameworks, emphasizing the need for strong government leadership.

Cite This Study

Syafarudin et al. (2025) studied this question.

synapsesocial.com/papers/690e8b75a5b062d7a4e73797https://doi.org/10.62951/ijls.v2i4.797
View Full Paper
Ask AI
Bookmark
Share