Digital Transformation and Cross-Organizational Interoperability in Electronic-Based Government Systems

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Asymmetries in interoperability maturity across ministries reveal significant gaps in technical and semantic areas.
Findings show the Ministry of Communication and Information leads in technical interoperability, while the Ministry of Home Affairs lags behind.
Qualitative and quantitative data highlight the presence of institutional behaviors that hinder effective integration efforts.
The establishment of a National Interoperability Council is proposed to promote coordinated digital governance among government ministries.

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Mixed-methods analysis shows varying interoperability maturity in Indonesia's ministries, suggesting structural changes are needed.

Kasiwi et al. (2025) studied this question.

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