Synapse
⌘+K
Synapse
PulseExploreClubsResearchersJournals
Instagram
HomeClubsExplore
August 12, 2025Al-Kharaj Jurnal Ekonomi Keuangan & Bisnis SyariahOpen Access

Enhancing Public Satisfaction Through Optimization of Service Quality, Complaint Handling, and Interpersonal Comunication: A Case Study of Cepogo District Office, Boyolali Regency

View Full Paper
Ask AI
Bookmark
Share

Authors

DRDesna Anisah RatnaningrumRHRini Handayani

Discussion

Loading...

Member takes

Overview

Quantitative analysis reveals that public services and complaint handling boost satisfaction in community settings, suggesting improvements in staff interaction are essential.

Key Points

  • Community satisfaction significantly improves with enhanced public services, complaint handling, and interpersonal communication.
  • Quantitative analysis using surveys indicates 69% of satisfaction can be explained by service quality and communication factors.
  • The study employs quantitative methods, including questionnaires and interviews, to gather data on community perceptions.
  • Improving service quality can lead to higher satisfaction levels, highlighting the importance of effective complaint resolution and communication.

Cite This Study

Ratnaningrum et al. (2025) studied this question.

synapsesocial.com/papers/68af70687567bf4f94feba52https://doi.org/10.47467/alkharaj.v7i8.8402
View Full Paper
Ask AI
Bookmark
Share

Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Pengaruh Kinerja Pegawai dan Kualitas Pelayanan Publik terhadap Kepuasan Masyarakt di Kantor Desa Banjar Tanggul Kecamatan Pungging Kabupaten Mojokerto2025
  2. 2Analysis of Service Quality on Community Satisfaction of Bogor Regency BAPPENDA Taxpayers2025
  3. 3The Effect of Community Satisfaction on Public Service Quality at Tawiri Health Center, Ambon City2025
  4. 4Improvement of Public Service Quality at the Public Service Mall of Luwu Regency2025
  5. 5The Influence of Service Quality on Satisfaction Public on Office Village Rangan, Kuaro District, Paser Regency2025