Synapse
⌘+K
Synapse
PulseExploreJournal ClubResearchersJournals
Instagram
HomeJournal ClubExplore
October 10, 2025Enrichment Journal of Multidisciplinary Research and Development

Determining the Dominant Variable in Budgeting on Performance Effectiveness / PT (Persero) Indra Karya All Branches in Indonesia

View Full Paper
Ask AI
Bookmark
Share

Authors

PAPillipus Resar Andreano

Discussion

Loading...

Member takes

Overview

This study finds service quality affects patient satisfaction, indicating trust and satisfaction boost loyalty.

Key Points

  • Service quality does not significantly impact patient loyalty, indicating a need for improved strategies.
  • Patient trust positively influences patient loyalty, showing the importance of building trust in healthcare.
  • Patient satisfaction significantly mediates the relationship between service quality and loyalty, emphasizing its role.
  • Partial Least Square Structural Equation Modeling (PLS-SEM) analyzed survey data of inpatients at a hospital.

Cite This Study

Pillipus Resar Andreano (2023) studied this question.

synapsesocial.com/papers/68e865117ef2f04ca37e512fhttps://doi.org/10.55324/enrichment.v1i9.80
View Full Paper
Ask AI
Bookmark
Share

Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1The Influence of Service Quality and Brand Image on Patient Loyalty Mediated by Patient Satisfaction (An Empirical Study on Patients at “X” Hospital in East Bekasi)2025
  2. 2THE EFFECT OF SERVICE QUALITY, PATIENT RELATIONSHIP MANAGEMENT AND SERVICE FAIRNESS ON LOYALTY THROUGH PATIENT SATISFACTION OF TYPE B HOSPITALS IN DKI JAKARTA2025
  3. 3Patient Satisfaction as a Mediator of Service Quality, Hospital Image, and Loyalty Among Participants of Indonesia’s BPJS Kesehatan Program2025 · 2 citations
  4. 4The Influence of Patient Satisfaction and Brand Image on Patient Loyalty with Patient Trust as a Mediator at Anna Medika Hospital2025
  5. 5The Effect of Hospital Service Quality, Perceived Value, and Perceived Price on Patient Loyalty and Patient Satisfaction2025 · 1 citations