October 10, 2025Zabags International Journal Of Economy

The Influence of Product Quality and Service on Customer Satisfaction at Pondok Kito & Resto

View Full Paper

Ask AI

Bookmark

Authors

YYY. YustinaIndonesia University of Education WWWargo WargoJambi University ASAhmad Edi SaputraJambi University

Discussion

Member takes

Implication

Quantitative analysis shows product and service quality significantly enhance customer satisfaction in MSMEs, suggesting effective quality management strategies are crucial.

Key Points

Both product quality and service quality significantly improve customer satisfaction, enhancing the overall experience.
Partial tests demonstrated strong significance with t-values of 13.587 for product quality and 9.035 for service quality, indicating their relevance.
Using a quantitative approach with multiple linear regression, research analyzed data from 97 respondents for accuracy and reliability.
Findings suggest MSMEs must prioritize quality management strategies to boost customer loyalty and competitiveness in the culinary sector.

Cite This Study

Yustina et al. (2025) studied this question.

synapsesocial.com/papers/68e865117ef2f04ca37e4c5f https://doi.org/10.61233/zijec.v3i2.106

View Full Paper

Ask AI

Bookmark

Implication

Quantitative analysis shows product and service quality significantly enhance customer satisfaction in MSMEs, suggesting effective quality management strategies are crucial.

The Influence of Product Quality and Service on Customer Satisfaction at Pondok Kito & Resto

Discussion

Member takes

Implication

Key Points

Cite This Study

The Influence of Product Quality and Service on Customer Satisfaction at Pondok Kito & Resto

Discussion

Member takes

Implication

Key Points

Cite This Study

Also Consider

Also Consider