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August 11, 2025International Journal of Current Science Research and ReviewOpen Access

The Analysis of Job Satisfaction and Employee Experience on Turnover Intention in Telecommunication Service Companies

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Authors

APAditya PermanaHFHary Febriansyah

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Overview

Quantitative analysis reveals job satisfaction affects turnover intention in PT XYZ employees, suggesting areas for improvement.

Key Points

  • Job satisfaction and employee experience both negatively correlate with turnover intention, indicating risks for retention.
  • Descriptive statistics show job satisfaction scored a mean of 3.24, while turnover intention had a mean of 2.14, highlighting retention concerns.
  • Analysis utilized a quantitative method with 45 respondents, applying Pearson correlation and multiple linear regression on job satisfaction and experience.
  • Improvement in compensation, recognition, and career growth may help mitigate turnover risks at PT XYZ.

Cite This Study

Permana et al. (2025) studied this question.

synapsesocial.com/papers/68c2354db210217d6476fee2https://doi.org/10.47191/ijcsrr/v8-i7-41
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1The Influence of Organizational Commitment, Work-Family Conflict and Job Satisfaction on Turnover Intention at PT. XYZ2025
  2. 2The Influence of Job Satisfaction, Organizational Commitment, and Employee Engagement on Turnover Intention2025
  3. 3EMPLOYEE RETENTION STRATEGY: ANALYSING THE INFLUENCE OF CAREER DEVELOPMENT, COMPENSATION, AND JOB SATISFACTION ON TURNOVER INTENTION2025
  4. 4The Influence of Job Insecurity and Job Satisfaction on Turnover Intention Among Employees at PT Pelayaran Baharimas Kalimantan2025
  5. 5The Influence Conflict Management, Job Satisfaction And Work Environment On Turnover Intention2025