August 12, 2025

The Influence of Employee Motivation and Work Environment on Organizational Citizenship Behavior Mediated by Employee Job Satisfaction at the Ministry of Industry of the Republic of Indonesia

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Quantitative analysis indicates employee motivation and work environment boost job satisfaction, highlighting potential gaps in behavior mediation.

Employee motivation and work environment significantly improve job satisfaction and organizational citizenship behavior at the Ministry of Industry, indicating critical workplace dynamics.
The study found that job satisfaction positively influences job engagement metrics, but it does not significantly mediate behavior outcomes, complicating traditional assumptions.
Data collection employed online surveys with a sample of 317 from a total of 1736 civil servants at the Ministry, emphasizing the wide applicability of findings to similar environments.
Statistical analysis utilized structural equation modeling and partial least squares techniques, suggesting robust methodological rigor but potential areas for future exploration.

Gunarsih et al. (2025) studied this question.

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Quantitative analysis indicates employee motivation and work environment boost job satisfaction, highlighting potential gaps in behavior mediation.