Comparative Analysis of Bureaucratic Efficiency in Educational Service Delivery: Lessons from the Philippines and Thailand

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Qualitative analysis reveals bureaucratic efficiency in educational services varies by decentralization and digital governance in both countries.

Bureaucratic efficiency varies significantly between the Philippines and Thailand, impacting educational service delivery.
The Philippine system's centralization decreases responsiveness, while Thailand's local governance lacks uniform accountability.
Qualitative comparative case-study research highlights the need for improved local capacity alongside digital governance tools.
Decentralization alone is insufficient; a logical strategy is necessary for ongoing institutional learning and improvement.

Padawil et al. (2025) studied this question.

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Qualitative analysis reveals bureaucratic efficiency in educational services varies by decentralization and digital governance in both countries.