October 13, 2025SocioEconomic ChallengesOpen Access

Digital Transformation as a Socio-Economic Challenge: The Impact on the Commercial Bank Employees’ Job Performance

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Authors

HSHasnia SaifiUniversity of Ouargla FSFaouzi SaifiUniversity of Eloued

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Implication

This analysis reveals how digital transformation influences job performance and employee productivity in commercial banks, indicating challenges in customer experience.

Key Points

Digital transformation significantly enhances job performance and employee productivity among commercial bank workers.
Statistically significant positive impacts were observed across various dimensions of digital transformation, except customer experience.
A structured questionnaire and various statistical tests were employed to analyze the data from 46 bank employees in Algeria.
Variations in perceptions of job performance were linked to different bank ownership structures, highlighting socio-economic implications.

Cite This Study

Saifi et al. (2025) studied this question.

synapsesocial.com/papers/68ed1896f29694dd1da78dec https://doi.org/10.61093/sec.9(3).48-63.2025

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Implication

This analysis reveals how digital transformation influences job performance and employee productivity in commercial banks, indicating challenges in customer experience.

Digital Transformation as a Socio-Economic Challenge: The Impact on the Commercial Bank Employees’ Job Performance

Discussion

Member takes

Implication

Key Points

Cite This Study

Digital Transformation as a Socio-Economic Challenge: The Impact on the Commercial Bank Employees’ Job Performance

Discussion

Member takes

Implication

Key Points

Cite This Study

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Also Consider