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September 19, 2025Jurnal Reviu Akuntansi dan KeuanganOpen Access

Determinants of Interest Using BSI Mobile Application: A Technology Acceptance Model Approach

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Authors

AFAmalia Falasifah‪R‪Aulia Fuad RahmanYPYeney Widya Prihatiningtias

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Overview

Quantitative analysis reveals perceived usefulness and convenience influence interest in BSI Mobile, suggesting improved features and financial literacy education.

Key Points

  • Perceived usefulness and perceived convenience significantly influence interest in the BSI Mobile application, while trust does not.
  • Financial literacy moderates the relationships between perceived usefulness, convenience, and trust and interest in the BSI Mobile app.
  • The study involved 397 customers from BSI KC Dharmawangsa Surabaya, using questionnaires for data collection.
  • These findings underscore the need for Bank Syariah Indonesia to enhance app features and promote financial literacy among customers.

Cite This Study

Falasifah et al. (2025) studied this question.

synapsesocial.com/papers/68d43804713b0b5dfea780eahttps://doi.org/10.22219/jrak.v15i3.40761
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Also Consider

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  1. 1The Impact of Mobile Banking Applications on Customer Satisfaction: A Case Study of BSI Mobile2025
  2. 2Customer Satisfaction with BSI Mobile: A Review of Features, User Experience, and Security Among the People of Palembang City2025
  3. 3Perceived Ease of Use, Perceived Usefulness and Perceived Trust on Behavior Intention to Use Mobile Banking2025 · 2 citations
  4. 4Pengaruh Keamanan dan Gaya Hidup terhadap Minat Nasabah Menggunakan Mobile Banking2025
  5. 5The Effect of Social Influence Mediated Intention to Use on Actual Usage of Mobile Banking2025