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September 18, 2025

It's her! Investigating relationship development with social AI chatbots.

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Authors

NRNadja RupprechterTDTobias Dienlin

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Overview

Multi-methods study reveals social AI chatbots foster emotional attachment in users, suggesting gratifications and interactions play key roles.

Key Points

  • Perceived human-likeness in social AI chatbots strongly drives emotional attachment among users.
  • Quantitative findings from 550 participants across 64 countries confirm that gratifications and interactions mediate the relationship.
  • Comprehensive multi-methods approach includes both quantitative and qualitative analyses of user experiences.
  • Results highlight the transformative role social AI chatbots play in users' lives, impacting their habits and relationships.

Cite This Study

Rupprechter et al. (2025) studied this question.

synapsesocial.com/papers/68d433b8713b0b5dfea738d1https://doi.org/10.31235/osf.io/guc4x_v1
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