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August 20, 2025Indus journal of bioscience research.Open Access

A Comparison of Patients' Satisfaction of Oral Squamous Cell Carcinoma Treated at Public and Private Healthcare Institutions: A Cross-Sectional Study Using the Healthqual Model

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Authors

MMMaryam MaryamUZUzma ZareefKZKaneez Zehra

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Overview

Cross-sectional study reveals higher satisfaction levels among OSCC patients in private hospitals, indicating potential quality gaps in public services.

Key Points

  • Patients treated at private hospitals reported significantly higher satisfaction scores across all HEALTHQUAL domains, showing a consistent trend toward better care in private settings.
  • Private hospital patients scored 4.57 in overall satisfaction compared to 3.54 in public hospitals, indicating stark differences in patient experiences and care quality.
  • This comparative cross-sectional study involved 200 OSCC patients from two diverse healthcare institutions, emphasizing the need for diverse care quality assessments.
  • Improving factors such as empathy and environment in public hospitals may bridge the gap and promote equitable cancer care across healthcare settings.

Cite This Study

Maryam et al. (2025) studied this question.

synapsesocial.com/papers/68af78327567bf4f94ff0f31https://doi.org/10.70749/ijbr.v3i8.2120
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