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August 20, 2025Deleted Journal

Job Satisfaction, Affective Commitment and Trust among Hotel Employees: A Text-Mining Analysis

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Authors

DSDiaz- SaucedaJJJudit JuditGMGassiot Melian

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Overview

Mixed methods analysis reveals links between job satisfaction, employee commitment, and trust in hotel settings, suggesting significant implications for management.

Key Points

  • Job satisfaction was significantly associated with higher levels of trust among hotel employees, enhancing their commitment to the organization.
  • Affective commitment improved trust ratings, leading to increased loyalty and positive behavioral intentions towards the company.
  • A mixed methods approach was utilized, integrating qualitative insights with quantitative measurements of employee attitudes.
  • Findings underscore the need for effective leadership strategies that cultivate job satisfaction and strengthen employee trust.

Cite This Study

Sauceda et al. (2025) studied this question.

synapsesocial.com/papers/68af706e7567bf4f94fec0ddhttps://doi.org/10.35609/gcbssproceeding.2025.1(96)
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