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December 8, 2025Information Systems Research

Working Daily, Paid Monthly? Effects of On-Demand Wage Access on the Financial Engagement of Low-Wage Workers

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Authors

SCSunghun ChungWOWonseok Oh

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Overview

Analysis shows on-demand wage access improves financial management and goal-setting in low-wage workers, indicating broader financial inclusion benefits.

Key Points

  • This research aims to determine how on-demand wage access affects financial engagement in low-wage workers.
  • Analyzed transaction data from approximately 4,000 users of a U.S.-based OWA platform.
  • Employed a difference-in-differences approach with staggered adoption to identify behavioral changes.
  • Supplemented analysis with an online experiment, user surveys, and semi-structured interviews.
  • On-demand wage access increased monthly saving frequency by 3.7%.
  • Users spent 12.9% more time monitoring financial dashboards.
  • Goal-setting activity rose by 1.3%, with effects stronger in areas with lower minimum wages.

Cite This Study

Chung et al. (2025) studied this question.

synapsesocial.com/papers/693624ce4fa91c937236cd5ehttps://doi.org/10.1287/isre.2023.0673
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