From the bottom up? Frontline crisis management and informal policy change in international organisations

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Frontline crisis managers influence policy changes during emergencies, challenging elite decision-making models.
The study emphasizes improvisation by first responders and its link to institutional policy transformations.
Utilizing the European migration crisis as a case study, mechanisms of bottom-up policy change are identified and theorized.
Highlights the importance of field-level practices in shaping global politics and responses to crises.

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Analysis highlights informal policy change driven by frontline responders during crises, indicating a need for new research agendas.

Nele Kortendiek (2025) studied this question.

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