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October 2, 2025Deleted Journal

E-Governance and Development Planning: Case Study of Bandung City

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Authors

APAngella Rosha PangestuAKArwi Yudhi KoswaraARAriffin Rismansyah

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Overview

Descriptive qualitative analysis of e-governance impacts on public services in Bandung City, suggesting improvements in institutional arrangements and data security.

Key Points

  • E-governance implementation has improved data security protocols, leading to better public service functionality.
  • Findings show steady annual improvement in Bandung's SPBE index, reflecting enhanced public service performance.
  • Qualitative analysis through interviews and document reviews reveals ongoing challenges in digital access and ICT literacy.
  • The study emphasizes the need for better inter-agency collaboration to achieve transparent and accountable services.

Cite This Study

Pangestu et al. (2024) studied this question.

synapsesocial.com/papers/68de6f4283cbc991d0a23169https://doi.org/10.61391/sij.v3i2.167
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