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September 10, 2025Public Health and Preventive Medicine ArchiveOpen Access

Risk communication and caring behavior related to patient satisfaction: A cross-sectional study at the Mangusada Regional Hospital, Badung District, Bali Province, Indonesia

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Authors

IAI Dewa Ayu Mas Manik AstawastiniPJPande Putu JanuragaLALuh Seri Ani

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Overview

Cross-sectional study reveals links between nurse behaviors and patient satisfaction in internal medicine, highlighting communication's importance.

Key Points

  • Nurse risk communication significantly influences patient satisfaction with an adjusted odds ratio of 5.2.
  • Caring behavior of nurses is strongly associated with patient satisfaction, reflected by an adjusted odds ratio of 9.8.
  • Over half of patients reported low levels of satisfaction and perceived communication and care from nurses as insufficient.
  • Improving nurse-patient communication and behaviors is crucial for enhancing overall patient satisfaction during health crises.

Cite This Study

Astawastini et al. (2024) studied this question.

synapsesocial.com/papers/68c2443bb210217d647aa699https://doi.org/10.53638/phpma.2024.v12.i2.p06
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