Exploring the Role of Artificial Intelligence in India’s Insurance Sector

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AI is transforming the insurance sector by enhancing operational efficiency and overall innovation.
The disruptions caused by AI improve underwriting and fraud detection, but privacy issues and skills shortages present challenges.
Secondary data from academic journals and industry reports informs insights about AI's role within Indian insurance.
The findings suggest that ethical and regulatory considerations must be part of AI's strategic development.

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Qualitative analysis explores AI's effects on operational efficiency and customer experience in insurance.

Mhaske et al. (2025) studied this question.

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