Survey reveals limited use of generative AI for news in four countries, highlighting trust issues and individual characteristics.
As generative artificial intelligence increasingly permeates most life domains, studying how the public perceives, uses, and understands AI-driven tools becomes crucial. Especially relying on generative AI for news seeking, information acquisition, and political opinion formation warrants attention from a democratic point of view. Therefore, we conduct a standardized survey of public assessments toward GenAI for news-related purposes, its adoption by news organizations, and how these attitudes relate to a series of individual-level characteristics across four countries (CH, DE, JP, US). Our findings indicate that audiences do not (yet) extensively use GenAI for news-related purposes and possess relatively limited AI knowledge despite acknowledging various risks and benefits. Cross-nationally, trust in the journalistic deployment of AI-powered tools is relatively low. However, assessments vary depending on individual-level characteristics and macro-level contexts. We conclude by discussing our findings' implications for building and maintaining trust between journalism and its audience.
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Mitova et al. (2025) studied this question.
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