Navigating access to Indonesia’s National Health Insurance: determinants and barriers among informal sector workers in West Sumatra

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Quantitative analysis reveals key factors influencing JKN utilization in informal sector workers, highlighting significant barriers.

Most informal workers, about 59.12%, are not using JKN due to barriers such as self-medication preferences.
Utilization of JKN is significantly influenced by wealth status, with the poor more likely to use it than lower-middle income groups.
This study employed a quantitative cross-sectional design to analyze secondary data from approximately 4,606 informal workers seeking outpatient care.
Expanding access to JKN requires practical policy interventions and strategies for better information dissemination on its benefits.

Roza et al. (2025) studied this question.

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