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September 10, 2025SISTEMASI

User Satisfaction Analysis of University of Jember's UC3 using EUCS Approach

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Authors

MFM. FadhilMDMuhammad Riza Darmawan

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Overview

Quantitative analysis reveals significant influence of EUCS variables on user satisfaction with UC3 services.

Key Points

  • UC3 users report high satisfaction levels, influenced by end user computing satisfaction factors including timeliness and accuracy.
  • Data analysis from 100 student questionnaires showed significant relationships between all EUCS variables and user satisfaction levels.
  • The study utilized a quantitative methodology, deploying the EUCS approach to assess various aspects of user experience.
  • Findings suggest targeted system improvements could enhance overall user satisfaction with the UC3 service.

Cite This Study

Fadhil et al. (2025) studied this question.

synapsesocial.com/papers/68c23f1fb210217d64794dfahttps://doi.org/10.32520/stmsi.v14i5.5249
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