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September 10, 2025International Journal of Law, Crime and Justice

Effectiveness Implementation Law Protection Consumers : Case Study of Consumer Disputes in Indonesia

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Authors

ESElisabeth SaragihYSYasmirah Mandasari SaragihMFMuhammad Iqbal Fauzan

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Overview

Qualitative analysis of consumer disputes in Indonesia reveals challenges in implementation, suggesting improvements.

Key Points

  • Implementation of consumer protection laws is challenged by low public legal awareness and weak law enforcement.
  • Findings indicate that despite comprehensive regulations, challenges persist in resolving consumer disputes effectively.
  • The research utilized qualitative methods, including legal document analysis and stakeholder interviews.
  • Strengthening legal education and enhancing institutional capacities may improve consumer protection efforts.

Cite This Study

Saragih et al. (2024) studied this question.

synapsesocial.com/papers/68c23d81b210217d6478e205https://doi.org/10.62951/ijlcj.v1i4.300
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