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September 10, 2025Leges Privatae.

Legal Protection for Consumers in Online Transactions: A Case Study of Marketplace Platforms in Indonesia

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Authors

HTHarry Tuhumury

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Overview

This analysis examines consumer protection in online transactions across platforms in Indonesia, indicating areas for policy standardization.

Key Points

  • Implementation of consumer protection laws faces challenges such as weak supervision and differing platform policies.
  • The current legal framework is adequate on paper but struggles with abysmally low legal literacy among consumers.
  • Data collected included cultural norms and legal frameworks, revealing significant gaps in consumer protection implementation.
  • Strengthening consumer protection policies across marketplaces is essential for ensuring fair online transactions.

Cite This Study

Harry Tuhumury (2025) studied this question.

synapsesocial.com/papers/68c23d3ab210217d6478cee3https://doi.org/10.62872/2q9eh550
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