September 10, 2025International Journal of Learning Teaching and Educational ResearchOpen Access

A Needs Analysis for English for Specific Purposes Speaking Skills Development for Tourism Front-Liners: Targets, Challenges and Learning Preferences

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Authors

ASAishath ShoozanMaldives National University MMMaslawati Bt. MohamadNational University of Malaysia AZAzizah Mohd Zahidi

Discussion

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Implication

Qualitative analysis identifies key speaking needs and learning preferences for tourism workers, indicating potential for mobile learning integration.

Key Points

Front-line tourism staff emphasize the need for speaking English to interact effectively with guests and colleagues.
Challenges such as limited vocabulary and language anxiety hinder their speaking skills, impacting service quality.
Participants expressed a preference for task-based and collaborative learning approaches, favoring technology-integrated methods.
Findings highlight the importance of a tailored English for specific purposes module to meet front-liners' unique needs.

Cite This Study

Shoozan et al. (2025) studied this question.

synapsesocial.com/papers/68c23b8fb210217d6478597f https://doi.org/10.26803/ijlter.24.8.47

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Implication

Qualitative analysis identifies key speaking needs and learning preferences for tourism workers, indicating potential for mobile learning integration.

A Needs Analysis for English for Specific Purposes Speaking Skills Development for Tourism Front-Liners: Targets, Challenges and Learning Preferences

Discussion

Member takes

Implication

Key Points

Cite This Study

A Needs Analysis for English for Specific Purposes Speaking Skills Development for Tourism Front-Liners: Targets, Challenges and Learning Preferences

Discussion

Member takes

Implication

Key Points

Cite This Study

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