September 5, 2025

Client Satisfaction with HIV Counselling Services in Karnataka

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Discussion

Quantitative study highlights client satisfaction and its impact on treatment adherence in Karnataka, suggesting improvements are needed.

Client satisfaction drives treatment adherence, with 76.7% of clients willing to recommend services.
A significant 100% of clients preferred continuity with the same counsellor for optimal satisfaction.
Counsellor burnout and rushed sessions were identified as critical challenges affecting service quality.
The high satisfaction rate indicates a strong counsellor-client relationship, but stigma remains a barrier.

Vimala et al. (2025) studied this question.

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