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August 17, 2025HERMENEUTIKA Jurnal Ilmu HukumOpen Access

Legal Protection of Consumers Users of Private Life Insurance Services

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Authors

ARAngga Gumilar RasmitaESEndang SutrisnoWWWaluyadi Waluyadi

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Overview

This research analyzes legal protection in life insurance claims, focusing on the role of the Financial Services Authority and policyholder rights.

Key Points

  • Consumers have rights regarding claims in life insurance, and legal protections ensure these are upheld, allowing claims to be compensated for losses.
  • The Financial Services Authority oversees insurance claims, ensuring that policyholders receive their rightful benefits, thereby preventing unjust denials.
  • Analysis involves normative juridical law, focusing on regulations that guide consumer protections in the insurance sector in Indonesia.
  • The research highlights the responsibilities of insurance companies like Prudential Life Assurance in fulfilling claims and ensuring consumer rights.

Cite This Study

Rasmita et al. (2025) studied this question.

synapsesocial.com/papers/68af76ad7567bf4f94fef405https://doi.org/10.33603/hermeneutika.v9i2.8716
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  5. 5Policyholders’ Knowledge in Claiming Life Insurance: A Conceptual Paper2025