Digital Transformation in the Hotel Industry

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Digital transformation enhances organizational performance in the hotel industry, benefiting both businesses and consumers.
Key evidence indicates that improved supply chain efficiency positively influences customer experiences in tourism.
This review analyzes recent advancements in information technology using research articles from the last decade.
Findings indicate that reliable information technology systems are crucial for informed decision-making within the industry.

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Review of information technology advancements in tourism sector, highlighting effects on organizational performance.

Kozar et al. (2025) studied this question.

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