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May 30, 2025Momentum Matrix

Public Perception in Government Public Relations Communication in the Digital Era through Public Communication Practices A Rapid Review Approach

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Authors

JSJoko SusiloNFNur Annafi FSM

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Overview

Rapid review highlights the role of digital communication strategies in shaping public perception of government, indicating participatory practices can enhance trust and reduce disinformation.

Key Points

  • Innovative and interactive content significantly influences public perception and engagement with government communications, enhancing credibility.
  • Findings show that two-way communication strategies effectively respond to public feedback, improving overall governmental trust and reputation.
  • The use of the ADO framework in analyzing effective public relations showcases its importance in today's digital environment.
  • Study emphasizes the need for participatory communication to build legitimacy and counter disinformation, promoting inclusive governance.

Cite This Study

Susilo et al. (2025) studied this question.

synapsesocial.com/papers/68af2d76cf1dd9ea359e5595https://doi.org/10.62951/momat.v2i3.425
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