While bureaucracy is critical in maintaining order and ensuring compliance, it has often been criticized for creating inefficiencies in public project delivery. In developing countries like Nigeria, bureaucratic bottlenecks have become a significant hindrance to infrastructure development with issues such as delays due to prolonged approval processes, excessive paperwork, and fragmented coordination among agencies. This study therefore assessed the implications of bureaucratic processes on effective public project delivery with a view to recommending measures to enhance efficient project delivery. Two objectives were developed, and they include : to examine bureaucratic processes involved in public project delivery and to appraise the effects of bureaucratic bottlenecks on public project delivery. Descriptive survey design was adopted, focusing on the Agu Awka–Umuchu 132kV Double Circuit Transmission Line Project and the Anambra International Convention Center. Using Purposive sampling, 282 questionnaires were distributed to government officials, engineers, project contractors, community representatives and stakeholders involved in the projects. Five (5) main aspects of bureaucratic processes in public project delivery. The most significant effects of bureaucratic bottlenecks are Project Delays and Idle Capital(4.50), Cost Overruns (4.33), loss of Public Confidence and Negative Economic Ripple effects (4.13). The study, through interactions with stakeholders, recommends that strategic measures such as e-governance and digital workflow systems, coupled with decentralized decision-making, are critical to enhancing bureaucratic efficiency and project delivery outcomes.
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Fadumo et al. (2025) studied this question.
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