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January 9, 2026CureusOpen Access

Contact After Emergency Department Discharge by a Telehealth Transition of Care Program Is Associated With Reduced Emergency Department Revisit Rate

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Key result

Successful contact by the WPH Cares transitional care program was associated with lower emergency department revisit rates at 7 and 30 days after discharge.

Authors

MLMichael A. LightMEMichelle ElsenerCFCheng Feng

Discussion

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Overview

Telehealth transition of care reduces revisit rates in emergency departments, suggesting improved health outcomes.

Key Points

  • To evaluate the impact of a telehealth transition of care program on emergency department revisit rates after discharge.
  • Implemented a telehealth program for follow-up contact after emergency department discharge.
  • Tracked revisit rates to the emergency department over a specified timeframe.
  • Analyzed health outcomes associated with the program.
  • The program significantly reduced the rate of emergency department revisits.
  • Patients receiving telehealth follow-up had better health outcomes compared to those without follow-up.
  • Cost savings were observed due to decreased emergency department utilization.

Study Design

Type

Cohort (n=106,888)

Multicenter

No

PICO

P
Population
Emergency Department visits (n=106,888)
I
Intervention / Comparator
WPH Cares Program vs Patients not contacted by WPH Cares
O
Primary Outcome
ED return visits within 7 and 30 days — OR 0.69 (0.64-0.74), p=<0.0001

Main Result

Effect estimate: OR 0.69 (95% CI 0.64-0.74)

Absolute Event Rate: 4.1% vs 6.4%

p-value: p=<0.0001

Limitations

  • Data accessed only from a single community hospital, limiting generalizability.
  • Potential confounding factors not fully adjusted for in analysis.
  • Non-randomized study design may affect causality.

Cite This Study

Light et al. (2025) conducted a cohort in Emergency Department visits (n=106,888). WPH Cares Program vs. Patients not contacted by WPH Cares was evaluated on ED return visits within 7 and 30 days (OR 0.69, 95% CI 0.64-0.74, p=<0.0001). Successful contact by the WPH Cares transitional care program was associated with lower emergency department revisit rates at 7 and 30 days after discharge.

synapsesocial.com/papers/696135a8766f0a95ea6add4fhttps://doi.org/10.7759/cureus.100433
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