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This research investigates the role of QRIS in improving financial inclusion and profitability of MSMEs in Indonesia.

Analysis of QRIS's Role in Encouraging Indonesia's Financial Inclusion and Digital Economic Growth Using Qualitative Methods with a Phenomenological Approach

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Qualitative research demonstrates QRIS enhances profitability and financial inclusion in coffee shops, suggesting vital support is needed.

This research investigates the role of QRIS in improving financial inclusion and profitability of MSMEs in Indonesia.
Qualitative approach using a phenomenological method
In-depth interviews with coffee shop owners and customers
Data collection through participatory observation
Data analysis focused on participant experiences
QRIS improves transaction recording and reduces cash loss for coffee shop owners
Enhances convenience for customers using digital payments
Identified challenges include network issues and infrastructure limitations

Barchia et al. (2025) studied this question.

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Qualitative research demonstrates QRIS enhances profitability and financial inclusion in coffee shops, suggesting vital support is needed.