What question did this study set out to answer?

This research aims to analyze how perceived trust and technology anxiety influence the intention to use technology tools in higher education.

December 8, 2025Cogent EducationOpen Access

The role of perceived trust and technology anxiety in intention to use technology tools in HEI: applying the modified UTAUT from user behavior context

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This research aims to analyze how perceived trust and technology anxiety influence the intention to use technology tools in higher education.
Survey conducted on undergraduate and postgraduate students in higher education institutions.
Utilized a non-probability convenience sampling technique with 300 questionnaires circulated.
Analyzed 175 valid responses using partial least squares structural equation modeling (PLS-SEM).
Showed significant impact of perceived trust and technology anxiety on behavioral intention.
Technology anxiety mediates the relationship between independent variables and behavioral intention.
Emphasizes the importance of psychological aspects in technology adoption models.

Authors

SJSujata Joshi KPKshitija Pandey DMDhaval Maheta

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Implication

Survey reveals technology anxiety affects behavioral intention to adopt GenAI tools in undergraduate and postgraduate students, highlighting the role of psychological aspects.

Cite This Study

Joshi et al. (2025) studied this question.

synapsesocial.com/papers/693624ad4fa91c937236c772 https://doi.org/10.1080/2331186x.2025.2597051

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Implication

Survey reveals technology anxiety affects behavioral intention to adopt GenAI tools in undergraduate and postgraduate students, highlighting the role of psychological aspects.

The role of perceived trust and technology anxiety in intention to use technology tools in HEI: applying the modified UTAUT from user behavior context

Key Points

Discussion

Implication

Cite This Study

The role of perceived trust and technology anxiety in intention to use technology tools in HEI: applying the modified UTAUT from user behavior context

Key Points

Discussion

Implication

Cite This Study