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December 4, 2025BMC GeriatricsOpen Access

The impact of telephone-based telemedicine on unplanned hospital visits and mortality risk during the COVID-19 pandemic: a study from a middle-income country

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Telemedicine significantly reduces mortality risk compared to routine care, and lowers unplanned visits.
Higher incidence of unplanned visits in telemedicine vs routine care group observed at 19.7% versus 18.5%.
Retrospective cohort study conducted across outpatient clinics from April 2020 to November 2021 to evaluate outcomes.
Findings suggest that telephone-based telemedicine may serve as an effective care model, especially for certain patient profiles.

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Implication

Retrospective cohort analysis reveals telephone-based telemedicine lowers unplanned visits and mortality in patients, suggesting viable care alternatives during the COVID-19 pandemic.

Cite This Study

Sura-amonrattana et al. (2025) studied this question.

synapsesocial.com/papers/6930e8d7ea1aef094cca3af9 https://doi.org/10.1186/s12877-025-06588-z

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Implication

Retrospective cohort analysis reveals telephone-based telemedicine lowers unplanned visits and mortality in patients, suggesting viable care alternatives during the COVID-19 pandemic.

The impact of telephone-based telemedicine on unplanned hospital visits and mortality risk during the COVID-19 pandemic: a study from a middle-income country

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Discussion

Implication

Cite This Study

The impact of telephone-based telemedicine on unplanned hospital visits and mortality risk during the COVID-19 pandemic: a study from a middle-income country

Key Points

Discussion

Implication

Cite This Study

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