Quantitative assessment reveals that service quality significantly improves patient satisfaction, highlighting the need for better healthcare services.
Key Points
Patient satisfaction increases with improved service quality, demonstrating the potential for positive patient experiences.
Statistical tests including reliability and normality tests were performed on data from 66 respondents.
Quantitative analysis utilized a saturated sampling method ensuring comprehensive data collection.
Enhancing service quality may bolster public trust in the health center as a dependable healthcare provider.