Survey study shows users' willingness to adopt healthcare chatbots significantly correlates with user experience and perceived usefulness for self-management.
Key Points
User experience significantly influences users' willingness to adopt healthcare chatbots.
Survey findings indicate strong associations with perceived usefulness in health self-management.
Online survey conducted to assess factors affecting adoption of healthcare chatbots.
Results highlight the importance of understanding user needs for effective chatbot integration.
Cite This Study
Sadralashrafi et al. (2025) studied this question.