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October 10, 2025NATAPRAJAOpen Access

Performance of the Public Services Bureaucracy (Urban, Rural, and Building Tax Service Model (Un-P2) Based on Information Technology)

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Authors

RRRahmawati RahmawatiRPRaniasa Putra

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Overview

Descriptive research shows increased revenue in land and building tax services with information technology, indicating improved taxpayer compliance.

Key Points

  • Innovation in tax services through information technology resulted in increased taxpayer revenue, enhancing public service efficiency.
  • The study highlights issues like bureaucratic delays and discrepancies in tax deposit amounts affecting service delivery.
  • Limited infrastructure and human resources were identified as significant barriers to effective public service administration.
  • The research suggests a qualitative approach to understanding tax-related obstacles in urban and rural settings.

Cite This Study

Rahmawati et al. (2024) studied this question.

synapsesocial.com/papers/68e865117ef2f04ca37e4fd2https://doi.org/10.21831/natapraja.v12i1.63600
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Analysis of Compliance of Rural and Urban Land and Building Taxpayers in Pontianak2025
  2. 2The Effect of Service Quality and Accessibility on Taxpayer Compliance of Rural and Urban Land and Building Tax Payment Week Program in Yogyakarta City2025
  3. 3Digital Governance Policy Implementation Model Through Electronification of Land and Building Acquisition Fees (E-BPHTB) at the Baubau City Regional Revenue Agency2025
  4. 4Policy Evaluation of Revenue Targeting and Local Tax Realization in Urban Indonesia2025
  5. 5Management of Land and Building Acquisition Taxes to Increase Regional Original Income2025