Development, Feasibility, Acceptability and Usability of an AI-Powered Chatbot to Support Recovery in Patients with Opioid Use Disorder: Multiphase Study (Preprint)
Multiphase study exploring the feasibility and usability of an AI-powered chatbot for opioid use disorder recovery, highlighting key features and patient feedback.
Key Points
The AI-powered chatbot, Suzy, demonstrated strong feasibility and usability in supporting opioid use disorder recovery.
Usability testing showed an impressive average System Usability Scale score of 93, indicating excellent user satisfaction.
Patient feedback emphasized the chatbot's accessible language and features that promote accountability.
Further development is needed to enhance safety features and ensure human support remains prioritized in the recovery process.