Development and Validation of the Arabic Short Assessment of Patient Satisfaction (Ar-SAPS) in General Practice Clinics of a Tertiary Academic Hospital
Cross-sectional validation study validates the Arabic Short Assessment of Patient Satisfaction, indicating effective measurement of patient satisfaction.
Key Points
The Ar-SAPS showed good reliability with Cronbach’s α = 0.789 and moderate test–retest stability (ICC = 0.634).
Factor analysis revealed a unidimensional structure, with the first factor explaining 60.2% of the variance.
Significant correlations with established measures demonstrated convergent validity, supporting the tool's effectiveness.
The Ar-SAPS exhibited excellent discriminative ability, with areas under the curve of 0.965 for overall satisfaction.