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October 3, 2025Journal of Information and TechnologyOpen Access

The Impact of Knowledge Utilization Practices on Service Delivery in University Libraries in Meru County

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Authors

MIMike Karani IgunaPGProf. Paul M. GichohiFMFaith Mwendwa

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Overview

Descriptive survey examines knowledge utilization and service delivery in university libraries, suggesting technology integration.

Key Points

  • The study finds that enhanced knowledge utilization practices improve service delivery in university libraries.
  • Limited use of emerging technologies was observed, impacting the effectiveness of knowledge practices.
  • Thematic analysis of qualitative data from 25 library staff reveals significant insights into service delivery.
  • Recommendations urge universities to adopt advanced technologies to bolster knowledge management practices.

Cite This Study

Iguna et al. (2025) studied this question.

synapsesocial.com/papers/68e02f40f0e39f13e7fa289fhttps://doi.org/10.70619/vol5iss10pp1-11
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