Digital Transformation as a Mediator of the Influence of Organizational Factors and Digital Disruption on Work Unit Performance (Case Study of PT. PP Properti Tbk.)

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Quantitative analysis reveals digital transformation mediates the impact of organizational factors and digital disruption on performance.

Digital transformation significantly mediates the impact of organizational factors on work unit performance.
Digital culture, technological infrastructure, and digital skills directly enhance performance metrics in organizations.
Digital leadership and digital disruption contribute indirectly to work unit performance via digital transformation.
The findings underline the need for optimal digital practices to improve performance in property management.

Effendi et al. (2025) studied this question.

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