Trickle-down incivility in healthcare: a self-control perspective on supervisor-to-nurse incivility

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Research reveals that supervisor incivility increases coworker-directed incivility, suggesting that self-control plays a crucial mediating role.

Supervisor incivility deteriorates nursing employees' self-control, leading to increased incivility towards coworkers.
High trait self-control serves as a buffer, reducing the trickle-down effect of supervisor incivility on coworkers.
Findings were based on data collected from nursing staff across seven public and private hospitals.
This study contributes new insights into managing incivility within healthcare teams highlighting self-control's protective role.

Ahmed et al. (2025) studied this question.

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Research reveals that supervisor incivility increases coworker-directed incivility, suggesting that self-control plays a crucial mediating role.