September 18, 2025

The Effect of Hajj Pilgrim Data Management and the Effectiveness of Hajj Data Services on the Quality of the Integrated Hajj Computerization System

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Quantitative analysis reveals that data management and service effectiveness significantly enhance SISKOHAT quality.

Effective management of hajj pilgrim data improves the quality of SISKOHAT significantly.
Service effectiveness also plays a crucial role in enhancing SISKOHAT quality, with a strong statistical significance.
Data management and service effectiveness together explain 40.7% of the quality variance in SISKOHAT.
A sample of 380 respondents confirmed the positive correlation between data handling and Hajj service quality.

Hamzah et al. (2025) studied this question.

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