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September 16, 2025Deleted JournalOpen Access

Patient experiences and satisfaction with virtual clinic in Saudi Arabia: a cross-sectional study

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Authors

EEEbtesam A. ElsayedGAGhada AlJubairFAFaye Al-Raffa

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Overview

Descriptive study finds high satisfaction levels among patients using virtual clinics, suggesting effective telemedicine integration.

Key Points

  • About 94.7% of patients reported satisfaction with services provided by virtual clinics.
  • Approximately 41.87% of participants rated their experience with virtual clinics as excellent, and only 1.6% rated it poor.
  • A convenience sample of 375 patients aged over 18 participated in this descriptive cross-sectional study.
  • Findings highlight the potential of telemedicine to enhance patient care, suggesting a hybrid model for chronic disease management.

Cite This Study

Elsayed et al. (2025) studied this question.

synapsesocial.com/papers/68d42321713b0b5dfea6ad52https://doi.org/10.1108/jidt-06-2025-0031
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Patients Experience of Telemedicine in Saudi Arabia: A Review of User Perspective2025
  2. 2Assessing and Estimation of Patient’s Satisfaction with Telemedicine Services in Qassim Region: A Cross-sectional Study2025
  3. 3Effectiveness of Emergency Department Virtual Clinics: A Retrospective Study in a Large Tertiary Center in Saudi Arabia2025
  4. 4Perceptions and Attitudes Toward Telepsychiatry Among Patients and Psychiatrists: A Mixed-Methods Study in Saudi Arabia2025
  5. 5Patients’ Perception and Perceived Barriers Toward Using Telehealth Service in Family Medicine: A Cross-Sectional Study2025